GLS 2014 Session 2 | Carly Fiorina on the Gift of Potential

by Laura Ortberg Turner


My parents talked to me often about my gifts, Carly said. But she didn’t always internalize it, or feel like a gifted person. It wasn’t until a couple of her bosses told her they saw business acumen in her that she fully began to understand the gifts that she had, that she could bring to the workplace. There were years of hardship to follow – cancer, the loss of her daughter, gaining and losing jobs.

“What you are is God’s gift to you; what you make of yourself is your gift to God.” It can be a very cheesy, Sunday-School phrase–indeed, that’s where she first saw it–but the sentiment remains. Human potential is the only limitless resource we have in this world; but it is truly limitless, and it is amazing what happens when human potential is unlocked.

Why do people fail to realize their potential?

– People are afraid, sometimes. Sometimes they never have the chance, because of subjugation or deprivation. Sometimes they have the chance but not the tools, education, or training. Sometimes people lose faith.

– Bureaucracy in any setting crushes potential. Bureaucracies always turn in on themselves and forget who they are there to serve.

Leadership unlocks potential. Its highest calling is to unlock the potential of others. Leadership is not management — management is the production of acceptable results within known constraints and conditions. Leadership is about changing the order of things. Plenty of people call themselves leaders, but they do not lead .

A good speech is not leadership, and the most important acts of leaderships are not words. There is a leadership framework that can help us understand what good leadership does:

  • Vision/strategy/goals — The more specific the idea about where we are going, the better. Where are we now? Where do we want to be? 
  • Organization/structure/process — How are we going to get things done? This category–the structures and processes–must match the goal and be driven by goals. Structure should always follow strategy–you have to know why you’re doing what you’re doing.
  • Metrics/results — How are we going to measure progress and reward success? What counts? People see what is measured and they discern, from that, what is important. How success is defined has a lot to do with whether or not success is achieved.
  • Culture — Culture just means, “What is it like to work around here?” People will listen to the talk, but then they will watch the walk.

When people embark on a leadership journey, there’s a 20/20 rule of thumb that comes in handy. 20% of your people are change warriors–you want to identify them, harness them, and develop them. They’re people who thrive on forward momentum and change. The other 20% are the “Hell no, I won’t go” people. They’re done learning, they’re tired, they don’t believe the vision. They need to be identified, too, and they are often in the meantime the source of resistance. The remaining 60% are skeptics. They’re waiting to see what happens, and change never happens unless they are engaged.

A love of God makes leadership easier. Faith gives us the gift of humility, and true leadership requires us to understand that it is not about us. A true leader approaches their task with a servant’s heart. Faith gives us the gift of empathy, so we all know we could be living in someone else’s shoes. Faith gives us the gift of optimism, so we have faith that people will rise to the occasion. And ultimately, like faith, leadership is a choice.

GLS 2014 Session 1 | Bill Hybels: “Hard-Fought Leadership Lessons”

by Chuck Scoggins


Pretty much everything that matters in this world, rises and falls on leadership.

The future and well being of your organization rests in the hands of its leaders.
World peace rises and falls on Leadership.
The ending of poverty rises and falls on Leadership.
The raising of kids and grandkids rises and falls on Leadership.

All leadership is intensely spiritual. Not necessarily religious, but spiritual.


If we’re not careful, the condition of our team can become secondarily important to the thrill of leading.

Often leaders with the highest level of vision and passion have the lowest level of awareness and passion for the spirit of the team they’re leading.

It’s easy for a leader to think those who don’t share the same passion about the vision as the leader are not as important to the organization.

If they don’t care about the vision as much as they should, I don’t need to be careful with their hearts.

Don’t get so addicted to vision achievement that people around you become like equipment.

5 Key Commitments (Willow Used) To Set Their People’s Spirit On Fire For The Vision

1. Use an outside engagement firm.

2. The entire executive team has to own the “turn-around.”

Your culture will only ever be as healthy as the senior leader wants it to be.

3. Get real serious about training everyone on staff who manage people.

It should be illegal to allow certain people to manage other people.
People join organizations, they leave managers.
Your organization will never reach its full.

4. Raise the level of candor in the twice-a-year performance reviews.

Every worker secretly wants to know at the end of the day, “how am I doing?” “Do you notice my work?” “Am I adding value in any way?” It is cruel and unusual punishment to not provide the answers to those questions.

The kindest form of management is the truth. – Jack Welsch

Stop (doing some negative desired behavior)
Start (doing something different)
Continue (praise)

Specificity is the key!!!

3 M Approach To Meetings & People Management

Start by clarifying what you are trying to move ahead.
If what you’re trying to move isn’t moving, modify the plan.
Motivate your people before the meeting ends.

Everybody wins when a leader gets better.

5. A ruthless commitment to resolving relational conflict regardless of how scary it feels.

What if we viewed conflict as a way to improve the relationship instead of a thing that causes a bigger rift. Check out Reconcile book by John Lederach.

In the average Christian organization 54% are engaged in their work and excited about their work. 30% in the corporate world.

Great leadership is by definition relentlessly developmental.

5 ways to develop a leader:

  1. Put them in high-challenge roles
  2. Assign them to a short-term task force
  3. Give real-time feedback
  4. Provide them with coaches mentors
  5. Offer them classroom courses and seminars

How to give emerging leaders a short-term task:

  1. Success or failure must both be possible.
  2. Emerging leader must have full charge.
  3. Must work with a large variety of people.
  4. Must have real pressures and a deadline.
  5. End result must be evaluated by a senior leader.

Resourcefulness is the most essential weapon in a leader’s arsenal.


The average tenure for Fortune 500 CEO’s today is 4.5 years.
This is becoming the norm for non-profits too.

Legacy Leaders vs Hireling Types

Legacy leaders want to give their one and only life to a cause bigger than themselves.
Legacy leaders work for the grander vision.
Legacy leaders are the only ones wiling to pay the price to fix a broken culture.

When we die, our lives will be determined by the dash between the two dates on our grave marker.
You get to decide what that dash looks like.
You can choose to be a hireling, or an owner type who leaves something beautiful behind.
Nobody “drifts” into becoming a legacy leader.


Endurance – James 1:12

The grander the vision, the greater the price tag.
The grandest vision – redemption of mankind – cost Jesus his life.

Don’t be surprised when grand visions come with a big price tag. So, legacy leaders have to develop an endurance to survive.

Humble yourself and call for help. Recognize that this rough patch is going to require outside help.

Psalm 34:18


A Survey from Susan Cain

Hello friends!

I can’t wait to see you at The Global Leadership Summit! As you may know, I’ll be speaking on the 14th about my book “Quiet: The Power of Introverts in a World That Can’t Stop Talking”. I thought it would be fun to tailor the event to you by asking you a few COMPLETELY ANONYMOUS questions beforehand.


The survey should take only three minutes. Thank you so much for your time.

My warmest,
Susan Cain


Susan Cain is a Best-selling Author and Viral TED speaker on The Power Of Introverts. Follow her on Twitter

Meet the #GLS14 Social Media Team in 140 Characters

This week we have a fantastic group of people who will help spread the word about what’s happening at #GLS14 on social media.

We’d like to take a quick minute to introduce our #GLS14 Social Media Team to you. Be sure to follow them and the conversation happening about The Global Leadership Summit using the hashtag #GLS14.

f17211ebdc1171b1ab4483fe10527eb2_400x400Rena Kosiek (@renakosiek)

Director of Digital Communications at@wcagls-Continuous Learner- Creatively Inspired-Seeker of Experience-Simply Blessed.




Clark Campbell (@BenjaminClark)

LIFE: Jesus, Family, Coffee WORK: Events & Communications  @SocialEcclesia CO-FOUNDER: 



Tim Schraeder (@TimSchraeder)

Urban dweller, social media strategist, coffee elitist, frequent traveler, occasional blogger, speaker and author. Loves to help spread ideas that matter.3.    Laura Turner (@LKOTurner)



Chuck Scoggins (@ChuckScoggins)

Christ Follower, Husband, Father, Designer, Producer, Teacher, SEO & Social Media Strategist. Executive Director at the Center For Church Communication.



Jenni Catron  (@JenniCatron)

Church leader. Author of CLOUT: Discover & Unleash Your God-Given Influence. Wife, blogger, avid reader, always tea/never coffee, passionate about leading well



Seth Lowe (@sethlowephoto)


Editorial and advertising photographer in Chicago/Peoria, IL. Rep’d by@claxtonreps. In love with@sarahrward7



Denise Barreto (@DeniseWBarreto)

Wife. Mother. Marketer. Public Servant. In that order. Relationships Matter Now, Founder. Faux Runner, Uber Growth Agent & Silver Lining Policewoman



Ian Philpot (@Iphilpot)

Ian Philpot is the social media specialist for @Awana, husband, father, writer, reader, and guitar player.




Chad Cannon (@ccanon)

VP of Marketing @ThomasNelson . Husband to @thrivephoto . Chicago Sports Fan . Top 5 Strengths: Competition, Command, Strategic, Activator, & Futuristic



Jeremy Blake (@jeremyblake102)

like a kid, creative to the fullest



hDUffNuX_400x400 Dan Rockwell (@leadershipfreak)

My dream is when people see me they think that guy made my life better. Creating clarity through curiosity. Presenter, author, MBA, happily married. #whoB4how




Sam Hoover (@sam_hoover)

Married ambivert, dad of 3, runner,#ROWE train robber | Social Media manager at @Compassion | Opinions mine



0ec46bc171bbd347c18641a44af93223_400x400Tommy Bowman (@tommybowman)

Directional Leader at Mission Church | Where is your organization going? How are your people growing? #Leadership#OrganizationalHealth #Productivity



f9c57b30b3add3856800b3b5aba07365_400x400Tim Anderson (@iamtimanderson)

A man trying to see my joy and hurt bring heaven and earth together. Chicago based filmmaker.




479e2a5d31753f7d50cd14bb7010cb88_400x400Josh Burns (@jburno)

Director of Web & Social Media at@ParkChurch in Chicago. I love my job! Contributor to @Outspokenbook. I am also an avid blogger. And I love my wife!



tony_profile_pic_400x400Tony Morgan (@tonymorganlive)

I help leaders and organizations get unstuck.




Eyu2__GJ_400x400Brian Orme (@mbrianorme)

Maker of fine Internet goods.




ce7072bb042e63268da9f2ada6c21ea5_400x400Austin Graff (@AustinKGraff)

Tweet for @IJM & connect artists/celebrities to help #endslavery. Proud husband of @theresagraff#YelpElite, #Beachbody Coach, Friend. TCK.

10 Things Behind the Scenes at this year’s Summit

Post By Andy Cook

As I approach my 15th year as part of the Summit team, I’m eagerly anticipating this year’s event, but not for the reasons you might think.

In my role leading operations for the Summit here in the U.S., our team gets a great view behind the scenes. Here’s what we’re looking forward to:

1. Volunteers. The Summit will take almost 7,000 volunteers to pull off with excellence. Behind every face wearing a “Here to Serve” badge is the story of a servant who loves seeing God change leaders at the Summit. Last year, I remember asking one of our star volunteers how he came to serve. He said it was simply because we asked. The Summit ended up being an incredible serving experience where he felt used by God and truly a part of something great.
2. First impressions. Many of our guests will experience our host sites for the first time. They get blown away by the hospitality and love of our event teams. We’re aiming for a distraction-free learning environment and these settings make a big difference in the Summit’s impact.
3. Experiments. We’ve got lots of new stuff in store this year. For the first time, this Summit will be broadcast in stunning High Definition. Our technical artists and partners have been updating gear and testing for months. We’re hoping and praying these technology investments shorten the distance between our sites and brings our guests closer to the action.
4. Debrief gatherings. One of the secrets behind the Summit is our network of host sites that gather to give input and shape every Summit. In the weeks following the Summit, we’ll gather with host site leaders from across the country. These reunions have become such vibrant times of learning and connection with our partners. We also pull together the event managers from our top-rated Summit sites to learn and shape our future together. It is such a joy to be surrounded by such high-caliber leaders from around the country.
5. International leaders. Walking around the main campus during the Summit, it’s pretty easy to meet someone from outside the U.S. In fact, one out of every seven guests on this campus come from outside the U.S. They bring an incredible mix of cultures but a shared intensity about our dream that every church on the planet reach its full potential.
6. Speakers. Every year some alumni faculty rejoin us at the Summit, and it feels like a family reunion. We also welcome new faculty and forge new friendships with so many. Each speaker typically brings their own support team–all leaders in their own right; and it is truly a joy to meet and grow to know them.
7. New sites and partner churches. Some courageous leaders and teams have stepped up to expand the impact of the Summit in their organizations. It’s awe-inspiring to hear stories of cultures adapting Summit language (such as Collins “right seat on the bus” or Liz Wiseman’s “multipliers”).
8. Opening videos and stories of impact from the last 20 years. I can’t say much about this (our programming team would revolt) but suffice it to say there will be many laughs and some tears as we mark this milestone.
9. Resource Centers. In an age when bookstores are closing and publishing enters a new digital era, we still believe in the power of books. Bill has often said that leaders grow by going where leadership is taught, reading great books, and actually leading. That’s why we’re excited to support our guests with Resource Centers at many of our sites. We’re shipping over 106,000 resources around the country and offering competitive prices to make it easier for leaders to continue their Summit journey when they go home.
10. Best Talks of the Summit DVD Set. We’ve worked for months to develop a product worthy of a celebration this big and make it accessible for everybody. Lots of my favorites are on there. I can’t wait to expose our newer Summit guests to some of our greatest talks over the past 20 years. This may be some September binge watching for leadership junkies.

How about you? What do you look forward to behind the scenes?

Profile-150x120Andy Cook leads ministry operations for the WCA, the team that manages all the logistics for The Global Leadership Summit and serves WCA’s member church network.  He loves pastors and coffee (usually together).  He’s crazy about his wife and two little girls and serves as a volunteer at Mission Church, a church plant in Bloomingdale, IL. Follow him on Twitter: @mrandycook

Enter to Win the Best Talks of the Summit

20BestTalksDVD#GLS14 is less than 1 week away and we are celebrating with a giveaway today!

This year marks the 20th anniversary of The Global Leadership Summit, so we have assembled the Best Talks of the Summit DVD Edition. Experience again or maybe for the first time some of the most memorable and highly rated talks that have inspired and equipped leaders at the Summit. This 4-DVD set includes the full length message of each speaker talk.

Speaker sessions include: Patrick Lencioni, Erwin McManus, Andy Stanley, Steven Sample, Bill Hybels, Kenneth Ulmer, Wayne Cordeiro, John Ortberg, Gary Haugen, Craig Groeschel, Harvey Carey, Terri Kelly, Jack Welch, Christine Caine, Henry Cloud, Michelle Rhee, Jim Collins, Ashish Nanda, and Liz Wiseman.

And the winners are listed below! You will be contacted via email this week for your shipping address. Thank you to everyone who participated. Get your copy of the The Best Talks of the Summit DVD edition here.
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Pastor Wilfredo De Jesús – The Global Leadership Summit 2014

We are one week away from The Global Leadership Summit!

Check out this special video message from one of our 2014 Faculty, Pastor Wilfredo de Jesus of New Live Covenant Church in Chicago. Known as “Pastor Choco,” Wilfredo was named as one of TIME magazine’s 100 Most Influential People 2013.

It’s not too late to register to attend. Register today!

You Know You Need A Sabbath When…

Post by Pete Scazzero

You know you need a Sabbath when:

  1. The only time you are alone is in the bathroom.
  2. It takes you over thirty minutes to fall asleep because your mind is racing about things you forgot to do.
  3. You think rest is standing still in traffic.
  4. You go to check your e-mail for a moment and are still there an hour later.
  5. You cannot remember anything you ate the last 3 days.
  6. You drove upstate for an hour and had so much on your mind that when you arrived, you are not sure how you got there.
  7. You don’t know what day it is.
  8. You find yourself jealous and angry when someone else is enjoying life.
  9. When you can’t remember the last time you sat down to eat breakfast
  10. When you tweet during movie, text during dinner, read e mail during meetings and classes, and learn about your spouse’s day from Facebook.

Sabbath is as countercultural, radical and prophetic as it was 3500 years ago when God invited the Israelites to stop, rest, delight, and contemplative Him for one 24 hour period each week.  Listen to this free sermon I recently gave at New Life on “Sabbath: The Foundation of our Work” from Deuteronomy 5:12-15.

Pete_Scazzero_web-300x200Pete is the Founder and Teaching Pastor/Pastor at Large at New Life Fellowship Church, a large, multiracial, international church with seventy-three countries represented. Pete is the author of two best-selling books: Emotionally Healthy Spirituality (Nelson, 2006) and The Emotionally Healthy Church (Zondervan, 2010). Connect with Pete on Twitter @PeteScazzero and find out more about Emotionally Healthy Spirituality at

Symptoms of the False Self

Post by Pete Scazzero

In my sermon yesterday at New Life, I preached on “Listening to the Small Screen” out of Colossians 3:9-14. God calls us out of living a “pretend life” that accumulates as layers over us as a result of our families of origin and our culture. To find love, value, and worth, we often become people God never intended. Part of the gift of salvation in Christ is a deliverance from our false selves into our true selves in Christ, living out our unique “sealed orders” from Him.

Paul calls us “not to lie to one another” (Col. 3:9) which can be translated, “Don’t be false with one another.”  The following is the brief assessment I shared during the message.

The degree to which we are living out of our false, or pretend, self exists on a continuum that ranges from mild to severe.  We are all in process, including myself. Use the simple assessment below to get an idea of where you fall on the continuum. Note each one that describes you.

False Self-Assessment

  1. I am reluctant to admit my weaknesses and flaws to others.
  2. I look for the approval of others more than I should
  3. I am highly “offendable” and defensive when people criticize me.
  4. I often become harsh and impatient when things are moving too slowly or my expectations are not met.
  5. I say “yes’ when I would rather say “no”.
  6. I beat myself up when I make mistakes.
  7. I have difficulty speaking up when I disagree or prefer something different.
  8. I have a number of people I am struggling to forgive.
  9. My fears often cause me to play it safe “just in case.”
  10. My body is more often in a state of tension and stress than relaxed.

If you checked two or three statements, you may be living out of your false self at times. If you checked four to five, you probably have a moderate case of pretending to be somebody you are not. If you checked six or more, you want to receive this as a gentle wake up call to a deeper journey with Jesus!

Pete_Scazzero_web-300x200Pete is the Founder and Teaching Pastor/Pastor at Large at New Life Fellowship Church, a large, multiracial, international church with seventy-three countries represented. Pete is the author of two best-selling books: Emotionally Healthy Spirituality (Nelson, 2006) and The Emotionally Healthy Church (Zondervan, 2010). Connect with Pete on Twitter @PeteScazzero and find out more about Emotionally Healthy Spirituality at